Covid-19 Updates - Updated 07/02/2020

Fremont Seal

COVID-19: Updates & resources for our community members

This page is updated daily to keep Fremont residents and visitors informed of how COVID-19 is impacting the Town of Fremont.  We want information available to you as quickly as possible.  We are currently only open by appointment at the Town Hall and we are working on how to re-open safely.  

Don't forget to license your dog ASAP to avoid the State fine.

All Town Offices are closed on Friday July 3 for the Independence Day holiday.  There are NO delays in trash and recycling collections this week.

Hooke Road reconstruction will begin July 13.  See the other home page article for more information.

State of NH Dr Chan Presentation 04/09/2020       Also see the file attachments at the bottom of this article for Family Resources, Self-monitoring and Quarantine information from NH DHHS, LHC Community Resource Brochure file, Outdoor Distancing Do's and Don'ts.

FREMONT NH - TOWN BUILDINGS CLOSED TO THE PUBLIC - Town Hall open by appointment only.  Library open for curbside pickup only.

The Town is committed to the continued health and optimal safety of our residents as well as our employees, and we intend to do our part to “flatten the curve” of the COVID-19 pandemic.   We are serving residents, operating a “VIRTUAL TOWN HALL.”  In today’s world, virtually all of the transactions for our residents can be done online or arranged via phone, email, or drop box.  Resident questions can and will be answered via phone or email.  You may schedule an appointment in Town Hall with the appropriate Town personnel to complete your transaction.  Town employees will be working in various capacities and continue to be at your service.  Please continue to do as much as you can virtually, and call us if you must schedule an appointment to get something completed.

FIRE, EMS AND POLICE: Of course, our incredible Police and Fire Rescue Departments will continue to serve the residents of our Town on a “business as usual” basis; however, we ask that you please keep all non-emergency calls to a minimum so that they may devote their time to those residents in need of emergency services. If you have non-emergency COVID-19 related questions, please call 2-1-1 (a state hotline manned 24/7 specifically for such questions).  The lobby at the Safety Complex is locked and there is a Blink camera system installed that is motion sensitive.  If you approach the door and speak, it will activate.  Someone will be with you shortly (M-F 8-4).  If you have a true emergency situation, please call 911.  You can also do this from the red phone at the right of the Complex door.  It is a direct dial to NH 9-1-1 as soon as you lift the receiver.

PUBLIC MEETINGS: With the exception of the Board of Selectmen, most other meetings are being held virtually, but we have opened up the basement meeting room to do some portions also in person with social distancing observed.  Watch the CALENDAR on the Town website for updates, and for the agendas with links on how to participate using MS Teams.  We will continue to observe social distance of at least 6 feet in all transactions, and if you come to a meeting we strongly encourage you to wear a mask.  You will be screened for entry to the building.  We would ask that you watch us from home on FCTV 22 or Vimeo (posted just after each meeting closes).  If you have questions, we will usually have an email address posted to send them in and we will try and address them on air.

Finally, please know that we are monitoring all local developments related to COVID-19, and as your Town Officials, we are committed to timely and ongoing communication about any and all changes to our operating status as well as any recommendations to the public from public health and other government officials.  The State is still encouraging people to stay home and for virtual transactions, as much as possible, to continue to be the way to do business, for the safety of all o fNH.

Executive and Emergency Orders from the Governor of NH

“HOW TO” COMPLETE VARIOUS MUNICIPAL TRANSACTIONS

WEBSITE: The Town website address is www.fremont.nh.gov, and we encourage you to visit the website frequently for new information and updates.  Please use the “Ask a Question button” in the Citizen Action Center on the Fremont Homepage.

TOWN HALL MAILING ADDRESS: Should you need mail anything to Town Hall, the address is as follows:

(Specify which Department, if possible)  Fremont Town Office, PO Box 120, Fremont  NH  03044-0120

DROP BOXES: At the front entrance to Town Hall at 295 Main Street, there is a secure, green mailbox where you may drop off checks (NO CASH) or other paperwork.  (It is on the left as you approach the front door)  Should your paperwork not fit, please refer to the list of contacts below to make alternative arrangements.  You can also leave items at the top of the back stairway that is under cover.  We have now installed a canopy at the front door to make appointment transactions easier.  The drop box is marked with an orange tag, and the litter free Fremont bags are also in that corner of the entryway.

TOWN HALL GENERAL TELEPHONE NUMBER:  (603) 895 2226  (See contacts below for more specific extensions).  Our lines do jump to next available, so dialing in to the main number will allow you to access any department or extension.  You can also reach the Town Administrator Heidi Carlson at 603 418 4416.

TRANSACTIONS: The following is a list of the transactions most often performed for our residents with some directions as to how each may be accomplished until the COVID-19 crisis passes and we can safely re-open our doors:

Renewal of a car registration: Should be done online via our website portal: https://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824 or by mailing in your renewal notice and the appropriate 2 checks to the State and Town; or dropping of fyour renewal notice and checks in the lockbox at Town Hall.   Even as we consider our gradual reopening, we encourage residents to use these alternatives as the safest way to do business.

Registration and title transfers of a newly purchased vehicle:  

The Town Clerk is making 15 minute appointments for transactions that require in-person necessity only.  To schedule an appointment email the Clerk at: [email protected]  (You can click this link to send an email).

At the bottom of this page you will find six (6) forms all labeled beginning with "MV."  At a minimum, you will need to print, fill out and bring the attached checklist to your appointment.   Fill in all necessary lines based on your transaction and be sure that you have all documents needed as failure to bring them will result in cancellation of appointment and necessary rescheduling.  Use any of the other five forms if they pertain to your situation.  Some print copies of the checklist and forms are also on the service table at the front of the Town Hall, under the canopy.

The Clerk does not know total amount due until your transactions are processed but you can go here for an estimate, this does not calculate transfers: https://www.eb2gov.com/Scripts/EB2Gov.dll/EReg/GetQuote?TownCode=824&SID={8B1DF4C8-5855-4000-A2F7-8AA7A127BFB3}   **Please note, this site is used for an estimate only and does not reflect exact amounts.**

Copies of vital recordshttps://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824  Town Clerk Nicole Cloutier [email protected]  895 8693 x  307

Marriage License:  Contact the Town Clerk for an appointment and the worksheet forms and documents necessary.  Email [email protected]

Tax payments:  send by mail (checks ONLY and post dates will be honored as the date of payment); or dropping your check in the secure drop box outside of Town Hall (no cash).  Contact Tax Collector Nicole Cloutier with questions [email protected].  Please note address and/or map/lot on your check.  If you leave the entire bill, you will receive the stamped receipt back in the mail.  Tax bills were due July 1.

Dog licensing: Renewals can be done online at https://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824

Registration of new dogs:  Leave a copy of your rabies certificate and all of your contact information (name, address and cell phone number) with a check in the drop box or send in by mail.  Fees are $7.50 for spayed/neutered per dog; $10 for unaltered, and $2.00 for seniors.  Contact Town Clerk Nicole Cloutier at [email protected].  Check with the Town Clerk if after April 30th to see what the fines are.  At this time, you must at least add $1.00 for May late fee.  We will update this when that fee changes to include June and/or the penalty.  The civil forfeitures will begin near the end of June, so please renew your license as soon as possible.

Boat licensing: Renewals can be done with the Town Clerk or the State of NH.  The pre-printed forms do not have the updated fees, so please contact NH DMV or the Town Clerk for more information before leaving off your checks.  [email protected]

Voter Registration: Contact Town Clerk at [email protected]  You can also visit the Supervisors of the Checklist at a posted session.  Please also visit the Supervisor's page for voter registration forms and information at https://www.fremont.nh.gov/supervisors-checklist

Abatement applications:  Can be downloaded from the Town’s website at https://www.fremont.nh.gov/assessing/pages/abatements Contact Jeanne Nygren at [email protected] or 895 2226 x 303.  The deadline has passed for the 2019 tax year, so this doesn’t apply until December 2020 tax bill cycle.   We can mail you this form upon request as well.

Property Record Cards: Can be sent out by mail if you need it, and can be accessed all the time online at https://www.fremont.nh.gov/assessing/pages/online-property-look.  Contact Jeanne, Kathy or Heidi in the Selectmen’s Office to have any of our forms mailed or emailed out to you.

Filing for and renewals of Exemptions and Credits:  Information for verification or renewal can be sent by mail or dropped off in the drop box; questions can be directed to Kathy Clement, [email protected]  895 2226 x 302.  Forms can be downloaded from https://www.fremont.nh.gov/assessing/pages/credits-exemptions.  Print and fill out and submit with necessary documentation (which we will return to you).  We can also mail these to you.  The deadline by Statute is April 15th annually, and has now passed for the 2020 tax year.

Intents to Cut and Intents to Excavate: Can be mailed to the Selectmen’s Office, left in drop box, or scanned/sent to [email protected] once completed.  Please be sure your form is complete and includes an email and phone contact.  Report of Cut/Excavated Materials are due April 15 annually.  

Verification of Owners on Abutters List:  Already created abutters lists can be emailed for ownership verification to [email protected].  Contact the Selectmen’s Office if you need assistance putting together a list or to get access to the most-current information needed.

Building Inspections:  Inspections and life safety matters addressed as conditions permit.  All other inspection requests shall be directed to the Inspector at [email protected]  895 3200 x 309

Building permits:  Permit applications are available on the Town website and will be accepted via email, mail or drop box outside Town Hall.  Payments are to be made by check only.  Should you need to drop off plans or applications which will not fit in the drop box, please contact 895 3200 x 309 or [email protected].  We also have a taller plastic can for rolled plans at the top of the rear staircase to the Town Hall.  If you need a permit form for new dwelling construction, you must ask for a hard copy from the Inspector or Selectmen's Office.  We cannot post this as it's a copyrighted ICC form.

Building plan reviews:  Will be accepted via email, mail or drop box outside Town Hall.  Inspector will meet individuals by appointment to go over plan questions; please contact [email protected] or  895 3200 x 309.  Please also contact us for alternate drop-off locations depending on plan size.  There is a can at the top of the rear staircase (under cover) by the back door.

Burial plot sales and Interments: contact Cemetery Sexton Shawn Perreault at [email protected] at 895 2226 x 310 to arrange.  

Driveway Inspections:  Permits are on the Town website.  You can also call Heidi, Jeanne or Kathy to have one mailed to you.  Fill out the application form and leave with $65.00 fee in the drop box.  Please note there are two types, one for new construction, and one for paving/repaving of a driveway.  Contact the Road Agent for all driveway inspections at 603 300 7430.

Food Pantry:  Renee 603 244 1404 or Kim 207 370 5096.  Arrangements made for outdoor pickup.  Contact Renee or Kim to get food or to make a donation.  At this uncertain time, the best way to make a donation is by check.  Mail to Selectmen's Office or drop in front drop box at Town Hall.  

Notary - If you need something notarized, call Heidi at 895 2226 x 301 or email [email protected] to make an appointment.

Oil burner permits can be downloaded from this state link:  NHFMO Oil Burner Permit Form.  Print and complete the form and drop off in the Town Hall dropbox or mail to Town of Fremont, PO Box 120, Fremont NH 03044 with the $65.00 fee payable to Town of Fremont.   Be sure to leave all of your contact information.  

Road concerns or questions, Snow Plowing, Roadway drainage: Contact Road Agent Leon Holmes Jr at 603 300 7430.  The Highway Department works 7:00 am to 3:30 pm, observing appropriate social distancing.

Trash / Recycling:  To log a repair ticket for a toter, get another recycling bin, or general recycling questions about pickup, acceptable items or schedules, contact Jeanne Nygren [email protected] 895 2226 x 303 or Kathy Clement [email protected] 895 2226 x 302.  FOR TOTER REPAIRS, you can call the Waste Management Toter Line at 603 330 2168 as well.  The outgoing message refers to Rochester only, but ALL toter requests (for any Town) can be left.  WM is working remotely and have not been able to update their outgoing message.  Only ONE toter per household unit is allowed.

Waste Management is collecting trash and recycling on their normal schedule, observing appropriate social distancing. ALL TRASH MUST BE SECURED (TIED) IN BAGS BEFORE GOING IN YOUR TOTER.  Latex gloves are trash, cannot be recycled.

To file Land Use Board submissions (including Planning Board, Zoning Board, Conservation Commission), or to review property files, site plans, subdivision plans, etc. please contact Leanne Miner [email protected] to arrange.

GIS/map questions / Tax and Assessor's maps: visit our website https://www.axisgis.com/fremontnh/ or contact Heidi at [email protected]

Selectmen’s Meetings / Agendas or follow-up items contact Heidi Carlson [email protected] 895 2226 x 301

Fremont Public Library – We are happy to report as of June 8th the Fremont Public Library is resuming curbside pickup and bookmobile deliveries again.  Please email Eric at [email protected] with any requests.  You can view the catalog by going to fremont.nh.gov and following the links to the library.  Happy reading!  Online services and tech support are also still available.  There is also a "free" table at the Library with books to browse and take home.

All Library programming is still suspended.  You can return items as usual in the book drop.

Town fee schedule if you need to submit a check with a permit application: https://www.fremont.nh.gov/town-administrator/pages/fee-schedule

OTHER IMPORTANT CONTACTS

Have a question for a particular department? Please contact the following staff members either via email or by phone (895 2226, or number and specific extensions noted below):

Tax payment questions, Marriage Licenses, Vital records, Vehicle, Boat, Dog and Voter Registrations: Nicole Cloutier [email protected] or 895 8693 x 307 (Email preferred).

Assessing Department questions:  Jeanne [email protected] x 303 or Kathy [email protected] x 302 or Heidi [email protected] x 301

Building Department questions: Building Inspector Larry Miner [email protected] 895 3200 x 309

EMERGENGY – DIAL 9-1-1

Emergency Management Director – Mark DeVeber [email protected]

Fire Rescue – Non-emergency 895 9634   or Raymond Dispatch 895 4222

Food Pantry - Renee 603 244 1404 or Kim 207 370 5096

Health Officer - April Phelps  895 2226 X 301 or email Health Officer    Consider reviewing the Health Officer's Presentation from the March 19th Selectmen's Meeting (click open the file attachment at the bottom of this page).  It is very informative.

Highway Department questions:  Road Agent Leon Holmes Jr  603 300 7430

Planning Department questions: Land Use AA Leanne Miner [email protected] 895 3200 x 306

Budget and Finance questions: Heidi Carlson [email protected] 895 2226 x 301

FCTV:  Coordinator Bill Millios  [email protected]   895 3200 x 312

Police non-emergency:  Station 895 3425 or 895 2229       Rockingham County Sherriff's Department 679 2225

Welfare questions: Herb Tardiff   [email protected]   483 2881

Of course, should you have a general question and you are not sure who to call, please contact our Administration office:  Town Administrator Heidi Carlson: [email protected]  895 2226 x 301.

If you do not have internet service, please call us and we will be creative in finding a way to help!

Other fluid updates – Please check back to the Town’s homepage often at www.fremont.nh.gov

The planned events of Bulky Day, Litter Free Fremont, and the Memorial Day Parade have been cancelled.  You can pick up Litter Free bags and do roadside cleanup, observing social distance, IF YOU CAN FIT THE BAGS IN YOUR TOTER with your weekly trash.  We will make it available if it is safe to do a town-wide collection at some point in the future.  Bags are at the Town Hall out front by the drop box, and at the main entrance to the Fremont Public Library.

New Hampshire residents with questions should call the following phone numbers:

General questions on COVID-19:  2-1-1    Callers will reach a phone menu, and then select the ‘COVID’ option to reach a live operator.  Callers should expect to wait patiently for many minutes to reach an operator.

To immediately report any suspect cases of COVID-19 (via exposure or travel) to the DPHS at: During the day, call 603 271 4496 (office hours from 8:30 AM to 4:30 PM) or 603 271 5300 (only after hours).  Caller should expect to leave a message with an operator, or leave a voice mail, and wait patiently for a return call within a few hours.

Direct sick people (i.e. symptomatic with fever, cough or shortness of breath) should call their healthcare provider.  If they don’t have a provider, they can call an urgent care clinic and ask for an evaluation. 

ALWAYS REMEMBER THE BASICS:  Please wash your hands often with soap and water. 

Stay home if you are ill.  Cover your cough or sneeze with a tissue, throw it away immediately, and WASH your HANDS.  We are screening anyone who wants to enter the Town Hall for any reason, and will take your temperature and ask you the standard Covid-symptom questions.  We appreciate your assistance so that we may all stay safe.

For more information, please visit the DHHS COVID-19 webpage at https://www.dhhs.nh.gov/dphs/cdcs/2019-ncov.htm.

NH DMV EXPANDS APPOINTMENT-BASED SERVICES  TO THREE ADDITIONAL LOCATIONS

CONCORD, N.H. – The New Hampshire Division of Motor Vehicles (DMV) announces the expansion of appointment-based services to three additional locations. Starting Monday, May 11, Salem, Nashua, and Keene will open for appointment only services, in addition to Concord, Dover, Manchester, Newport, and Twin Mountain.

The following appointment only services resumed on Monday, May 11:

Motorcycle permit testing – by appointment only. Call 227-4000 to schedule an appointment.

Motorcycle testing – by appointment only, limited to the Concord location. Call 227-4020 to schedule an appointment.  Motorcycle Rider Training classes. Call 227-4025 to register for a class.

In-person driver license renewals are available for customers whose licenses have expired or will expire by June 30, 2020 – by appointment only. Call 227-4000 to schedule an appointment. Customers are encouraged to renew at www.nh.gov/dmv, if eligible.

Customers transferring a license from another state – by appointment only. Call 227-4000 to schedule an appointment.

The DMV offers the following important service reminders:

Driver Licenses:  Non-Commercial Driver License driving road tests are not currently being conducted.

All Commercial Driver License related transactions can be conducted by appointment only. Call 227-4000 to schedule an appointment.

Customers whose licenses have expired or will expire by June 30, 2020 may apply for a 6-month license extension. Call 227-4020 to apply for the 6-month license extension over the phone. Customers are encouraged to renew at www.nh.gov/dmv, if eligible.

Walking disability placards or license plates may be issued 6-month extensions without meeting the in-person application and medical certification requirements.

Drop box services are available Monday through Friday from 8 a.m. until 4:15 p.m. at the following locations: Concord, Dover, Manchester, Newport, Twin Mountain, Salem, Nashua, and Keene.

For all other transactions, please call DMV customer service at 227-4000 to determine the availability of services.  Customers should take advantage of the DMV’s online services, including online driver license renewal for those who are eligible, ID renewals, and online ticket pay at www.nh.gov/dmv.

DMV service reminders:  The Division of Motor Vehicles has transitioned to phone and online services and appointment only walk-in services consolidated to five locations: Concord, Dover, Manchester, Newport, and Twin Mountain.

The REAL ID compliance deadline has been extended until October, 2021. REAL ID transactions will not be conducted for the duration of the Stay at Home Order.

DMV Drop box services are available Monday through Friday from 8 am until 4:15 pm at the following locations: Concord, Dover, Manchester, Newport, and Twin Mountain.  For all other transactions, please call DMV customer service at 227 4000 to determine the availability of services.

Customers should take advantage of the DMV’s online services, including online driver license renewal, ID renewals, and online ticket pay at www.nh.gov/dmv.  

https://www.cdc.gov/

https://www.dhhs.nh.gov/dphs/cdcs/documents/covid-19-faq.pdf

https://www.nhmunicipal.org/covid-19-resources

Stay Informed:  For up-to-date information about the COVID-19 outbreak in New Hampshire visit: nh.gov/covid19        

To report a charitable giving scam, contact the Charitable Trusts Unit: Phone: 603-271-3591         Email: [email protected]

Website: www.doj.nh.gov/charitable-trusts/

To report a business-related scam, contact the Consumer Protection Hotline:       Phone: 1-888-468-4454              Email: [email protected]

Website: www.doj.nh.gov/consumer/complaints/