Virtual Options for Town Services

The Town Hall is OPEN for normal posted hours for all offices.  

The Town is committed to the continued health and optimal safety of our residents as well as our employees.  We continue to operate a “VIRTUAL TOWN HALL” in addition to the Town Hall being open.  Virtually all of the transactions for our residents can be done online or arranged via phone, email, or drop box.  Resident questions are answered via phone and email daily, and Town Hall services are staffed during all of the usual posted hours.  

FIRE, EMS AND POLICE: Our incredible Police and Fire Rescue Departments serve the residents of our Town on a “business as usual” basis.   The lobby at the Safety Complex is open Mon - Fri 8 am to 4 pm.  If you have an emergency, please call 911.  You can also do this from the red phone at the right of the Complex door.  It is a direct dial to NH 9-1-1 as soon as you lift the receiver.

PUBLIC MEETINGS: The Select Board meets weekly at the Town Hall.  All boards have returned to full in-person status.  Watch the CALENDAR on the Town website for updates.  You can always watch us from home on FCTV 22 & 1073 (hi def) or Vimeo (posted just after each meeting closes).  You can also now livestream all meetings broadcast from the basement meeting room via Vimeo from FCTV.   If you have questions, we will usually have an email address posted to send them in and we will try and address them on air.  

“HOW TO” COMPLETE VARIOUS MUNICIPAL TRANSACTIONS VIRTUALLY if you choose:

WEBSITE: The Town website address is www.fremont.nh.gov, and we encourage you to visit the website frequently for new information and updates.  Please use the “Ask a Question button” in the Citizen Action Center on the Fremont Homepage.

TOWN HALL MAILING ADDRESS: Should you need to mail anything to Town Hall, the address is as follows:

(Specify which Department, if possible)  Fremont Town Office, PO Box 120, Fremont  NH  03044-0120

DROP BOX: At the front entrance to Town Hall at 295 Main Street, there is a secure, green mailbox where you may drop off any paperwork.  (It is on the left as you approach the front door)  You can also leave items at the top of the back stairway that is under cover, in the grey tote.  DO NOT DROP OFF ABSENTEE BALLOTS IN THE DROP BOX.  They CANNOT be accepted in the drop box.

TOWN HALL GENERAL TELEPHONE NUMBER:  (603) 895 2226  (See contacts below for more specific extensions).  Our lines do jump to next available, so dialing in to the main number will allow you to access any department or extension.  The Select Board's Office staff does answer the phone whenever we are here, and not on another line.  You can also reach the Town Administrator Heidi Carlson at 603 418 4416.

TRANSACTIONS: The following is a list of the transactions most often performed for our residents with some directions as to how each may be accomplished:

Renewal of a car registration:  Online via our website portal: https://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824 or by mailing in your renewal notice and one check: The State and Town fees for Motor vehicle transactions will now be on ONE check made payable to the Town of Fremont; or dropping off your renewal notice and check in the lock box at Town Hall, Credit Cards:  a credit card will be accepted as a form of payment. There will be a 2.99% fee added to each transaction at the window.  You can walk in during Clerk hours.  

Registration and title transfers of a newly purchased vehicle:   

At the bottom of this page you will find six (6) forms all labeled beginning with "MV."  You can use these forms to get all of the necessary information you need to conduct your transactions.  Use any of the forms if they pertain to your situation.   

The Clerk does not know total amount due until your transactions are processed but you can go here for an estimate, this does not calculate transfers: https://www.eb2gov.com/Scripts/EB2Gov.dll/EReg/GetQuote?TownCode=824&SID={8B1DF4C8-5855-4000-A2F7-8AA7A127BFB3}   **Please note, this site is used for an estimate only and does not reflect exact amounts.**

Copies of vital records:  https://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824  Clerk's Office email:  [email protected]  or phone: 603 895 8693 x  307

Marriage License:  Contact the Town Clerk for the worksheet forms and documents necessary and to schedule an appointment.  Email [email protected] or call 603 895 8693 x 307 to schedule an appointment or ask questions.  Click on the Town Clerk page for the worksheets and other information under Marriage Licenses.  Licenses will be done by appointment only.

Tax payments:  Send by mail (checks and postal dates will be honored as the date of payment); or dropping your check in the secure drop box outside of Town Hall.  Contact the Tax Collector with questions [email protected].  Please note address and/or map/lot on your check.  If you leave the entire bill and a self-addressed stamped envelope, you will receive the stamped receipt back in the mail.   You can visit the Collector during posted office hours at the Town Hall.  

Dog licensing: Renewals can be done online at https://www.eb2gov.com/eb2gov.dll/TownLaunch?towncode=824

Registration of new dogs:  Leave a copy of your rabies certificate and all of your contact information (name, address and cell phone number) with a check in the drop box or send in by mail.  Fees are $7.50 for spayed/neutered per dog; $10 for unaltered, and $3.00 for seniors (first dog only).  Licenses are due ANNUALLY by April 30th.  Fines begin June 1.  In addition to fines, you must add $1.00 per month from May until you get your dog licensed.  You can renew your dog license on line with your old license number in hand and your checking account information.  

Boat licensing: Renewals can be done with the Town Clerk or the State of NH.  The pre-printed forms do not have the updated fees, so please contact NH DMV or the Town Clerk for more information before leaving off your checks.  [email protected]

Voter Registration: Contact Town Clerk at [email protected] and register during Clerk posted hours.  You can also visit the Supervisors of the Checklist at a posted session.  Please also visit the Supervisor's page for voter registration forms and information at https://www.fremont.nh.gov/supervisors-checklist.   

Request an Absentee Ballot:  Click here to access the NH Votes page.  Print the ABSENTEE BALLOT REQUEST (choose the fill-in form and print it after you fill it in electronically, or print the paper form and fill it out by hand).  Mail it to the TOWN CLERK at PO Box 120, Fremont NH 03044-0120; fax it to 603 895 3149; email it to [email protected] or drop it off in the Town Hall drop box.  YOU CANNOT DROP OFF an actual ballot in the drop box, you must mail it or hand it directly to the Town Clerk, Deputy or Assistant.  You can also go to the Supervisors of Checklist page for information.  

Abatement applications:  Can be downloaded from the Town’s website at https://www.fremont.nh.gov/assessing/pages/abatements Contact Select Board's Office at  603 895 2226 x 302, 303.  The timeline for abatements is after receipt of your FINAL tax bill for the year (December bill), and they are due by March 1 annually.

Property Record Cards: Can be sent out by mail if you need it, and can be accessed all the time online at https://www.fremont.nh.gov/assessing/pages/online-property-look.  Contact Kathy, Dori or Heidi in the Select Board’s Office to have any of our forms mailed or emailed out to you.  

Filing for and renewals of Exemptions and Credits:  Information for verification or renewal can be sent by mail or dropped off in the drop box; questions can be directed to Kathy Clement, [email protected]  603 895 2226 x 302.  Forms can be downloaded from https://www.fremont.nh.gov/assessing/pages/credits-exemptions.  Print and fill out and submit with necessary documentation (which we will return to you).  We can also mail these to you.  The deadline by Statute is April 15th annually.  You can schedule time to submit with Select Board's Office staff if needed.  Kathy is generally in the office Monday & Friday 9 am to 12 noon, Wednesday 12 to 4 pm and Thursday 9 am to 1 pm.

Intents to Cut and Intents to Excavate: Can be dropped off or mailed to the Select Board’s Office, left in drop box, or scanned/sent to [email protected] once completed.  Please be sure your form is complete and includes an email and phone contact.  Report of Cut/Excavated Materials are due April 15 annually.  The Select Board generally meets weekly on Thursdays and forms are reviewed at their meetings for approval.

Verification of Owners on Abutters List:  Already created abutters lists can be emailed for ownership verification to [email protected].  Contact the Select Board’s Office if you need assistance putting together a list or to get access to the most-current information.  The only up to date listing is in the Select Board's Office.

Building Inspections:  Inspection requests shall be directed to the Inspector at [email protected] or by calling 603 895 3200 x 309.  He generally works from 7:30 am to 12:30 pm; and also does inspections within these times, so please call before dropping by to see him.  He has alternate hours during the NH Legislative season, so please check the homepage for the most up to date information.

Building permits:  Permit applications are available on the Town website and will be accepted via email, mail or drop box outside Town Hall.  Should you need to drop off plans or applications which will not fit in the drop box, please contact 603 895 3200 x 309 or [email protected].   You can also get forms in the Select Board's Office.  The Inspector generally works 7:30 am to 12:30 pm Monday through Friday.  He also does inspections during this time, so feel free to visit the Select Board Office if he is not in the building, or schedule time with him.

Building plan reviews:  Will be accepted via email, mail or drop box outside Town Hall.  Inspector will meet individuals by appointment to go over plan questions; please contact [email protected] or  603 895 3200 x 309.  

Burial plot sales and Interments: contact Cemetery Sexton Shawn Perreault at [email protected] or 603 895 2226 x 310 to arrange.  

Driveway Inspections:  Permits are on the Highway Department page.  You can also call the Select Board's Office (Heidi, Kathy or Dori) to have one mailed to you.  Fill out the application form and leave with appropriate fee ($65.00 residential or $100 commercial) in the drop box or with the Select Board's Office in Town Hall.  Please note there are two types, one for new construction, and one for paving/repaving of a driveway.  Contact the Road Agent for all driveway inspections at 603 300 7430.  If you are on a State Road, you must use a NH DOT permit form and submit to NH DOT at the Division 6 Office in Durham.

Food Pantry:  Renee 603 244 1404 or Kim 207 370 5096.  Contact Renee or Kim to get food or to make a donation.  At this time, the best way to make a donation is by check or grocery gift card.  Mail to Select Board's Office or drop in front drop box at Town Hall.  You can drop off food donations during open hours at the Town Hall.  The Pantry is located in the basement of the Town Hall at 295 Main Street.  (Use the rear entry door at parking lot level).  The Pantry holds open house events on the third Wednesday of the month from 6 to 7 pm and on the first Friday of the month from 9-10 am.  Drop-ins welcome during these times.

Notary - If you need something notarized, call the Select Board Office at 603 895 2226 and any of us can help.  There is a Notary in the Select Board's Office during all regular office hours.  You do not need an appointment, drop in during any posted office hours.  Bring an ID and your original unsigned document.  You  can also schedule an appointment outside of office hours by calling Heidi at 603 895 2226 x 301.

Oil burner permits can be downloaded from this state link:  NHFMO Oil Burner Permit Form.  Print and complete the form and drop off in the Town Hall drop box or mail to Town of Fremont, PO Box 120, Fremont NH 03044 with the $65.00 fee payable to Town of Fremont.  Be sure to leave all of your contact information.  A Fire Inspector will contact you to schedule necessary inspections.

Road concerns or questions, Snow Plowing, Roadway drainage: Contact Road Agent Leon Holmes Jr at 603 300 7430.  The Highway Department works Monday through Friday 7:00 am to 3:30 pm.

Trash / Recycling Repairs:  To log a repair ticket for a toter or general recycling questions about pickup, acceptable items or schedules, contact Kathy Clement [email protected] 603 895 2226 x 302.  All material must be bagged, and fit in your toter with the cover closed.  Also refer to the Trash & Recycling web page for more information.  Only ONE toter per household unit is allowed (one MSW and one Recycling).  More information is available on the Trash & Recycling page.  DO NOT bag the RECYCLED ITEMS in the yellow top toter, leave recycling all loose.  NO PLASTIC BAGS can go in the recycling toter.  Consider recycling your plastic bags (clean and dry) in the TREX box located at the rear of the Town Hall, under the back stairway.

Waste Management is collecting trash and recycling on their normal schedule.  ALL TRASH MUST BE SECURED (TIED) IN BAGS BEFORE GOING IN YOUR TOTER.  Latex gloves are trash, and cannot be recycled.

To file Land Use Board submissions (including Planning Board, Zoning Board, Conservation Commission), or to review property files, site plans, subdivision plans, etc. please contact Leanne Miner [email protected] to arrange.  The Land Use Office is generally open from 12 noon to 5 pm on Tuesdays and Thursdays, and otherwise by appointment.  You can always drop off materials in the drop box or with the Select Board's staff.

GIS/map questions / Tax and Assessor's maps: visit our website https://www.axisgis.com/fremontnh/ or contact Heidi at [email protected]

Select Board Meetings / Agendas or follow-up items contact Heidi Carlson [email protected] 603 895 2226 x 301

Fremont Public Library – The Fremont Public Library is open all posted hours.  They will continue with curbside pickup and bookmobile deliveries.  There is also a "free" cabinet at the exterior door.  Please email Eric at [email protected] with any requests.  You can view the catalog by going to fremont.nh.gov and following the links to the Library.  Happy reading!  Online services and tech support are also still available.  You can return items as usual in the book drop or during open hours.

Town fee schedule if you need to submit a check with a permit application: https://www.fremont.nh.gov/town-administrator/pages/fee-schedule

OTHER IMPORTANT CONTACTS

Have a question for a particular department? Please contact the following staff members either via email or by phone (603 895 2226, or number and specific extensions noted below):

Tax payment questions, Marriage Licenses, Vital records, Vehicle, Boat, Dog and Voter Registrations: Debbie, Shawn or Cheryl [email protected] or 603 895 8693 x 307 (Email preferred).

Assessing Department questions 603 895 2226: Kathy [email protected] x 302 or Heidi [email protected] x 301

Building Department questions: Building Inspector Larry Miner [email protected] 603 895 3200 x 309

EMERGENGY – DIAL 9-1-1

Emergency Management Director – Mark DeVeber [email protected].  

Fire Rescue – Non-emergency 603 895 9634   or Rockingham Dispatch 603 679 2225 or email Chief Butler [email protected]

Food Pantry - Renee 603 244 1404 or Kim 207 370 5096

Health Officer - April Phelps  603 895 2226 X 301 or email Health Officer    

Highway Department questions:  Road Agent Leon Holmes Jr  603 300 7430

Planning Department questions: Land Use AA Leanne Miner [email protected] 603 895 3200 x 306

Budget and Finance questions: Heidi Carlson [email protected] 603 895 2226 x 301

FCTV:  Coordinator Bill Millios  [email protected]   603 895 3200 x 312

Police non-emergency:  Station 603 895 2229       Rockingham County Sherriff's Department 603 679 2225

Select Board's Office:  Our office is staffed normal operating hours.  The main line is 603 895 2226.  Heidi x 301; Kathy x 302; Dori x303.

Welfare questions: Herb Tardiff   [email protected]   603 512 5455

Of course, should you have a general question and you are not sure who to call, please contact our Administration office:  Town Administrator Heidi Carlson: [email protected]  603 895 2226 x 301 or 603 418 4416.

If you do not have internet service, please call us and we will be creative in finding a way to help!

New Hampshire residents with questions should call the following phone numbers:

General questions on COVID-19:  2-1-1    Callers will reach a phone menu, and then select the ‘COVID’ option to reach a live operator.  Callers should expect to wait patiently for many minutes to reach an operator.

ALWAYS REMEMBER THE BASICS:  Please wash your hands often with soap and water. 

For more information, please visit the DHHS COVID-19 web page at https://www.dhhs.nh.gov/dphs/cdcs/2019-ncov.htm.

https://www.cdc.gov/

https://www.dhhs.nh.gov/dphs/cdcs/documents/covid-19-faq.pdf

https://www.nhmunicipal.org/covid-19-resources

Stay Informed:  For up-to-date information about the COVID-19 outbreak in New Hampshire visit: nh.gov/covid19     

To report a charitable giving scam, contact the Charitable Trusts Unit: Phone: 603 271 3591         

Email: [email protected]

Website: www.doj.nh.gov/charitable-trusts/

To report a business-related scam, contact the Consumer Protection Hotline:       Phone: 1 888 468 4454              Email: [email protected]

Website: www.doj.nh.gov/consumer/complaints/